Mobile phones are pretty good to use until some errors start to show. One of them is the “SIM not provisioned” error, which is very common. Many users get this issue while getting a brand-new sim or changing the sim slot of their mobile. However, you do not need to worry as there are many fixes available that can help you fix the issue and make your sim work again.
However, before jumping to learning all the solutions, let’s find out what it means to get the “SIM not provisioned” issue on your mobile. So, here is everything you need to know about this issue here in detail.
What Is “SIM Not Provisioned” On Your Phone?
The SIM cards provide some specific information to identify the account of your phone. Due to the IMEI number, the SIM helps the mobile network identify that the phone is yours. The “provisioned” part of the error means providing something.
So, when the “SIM not provisioned” error comes up, it means that the SIM is not able to provide the information between the provider and mobile phone. However, if the error occurs other than registering a sim, you might need to replace it. Here are some of the common reasons for this issue to occur.
- While transferring the contacts to the new SIM card.
- Bought a SIM card and trying to register
- The Server of the mobile network provider is not available
- SIM card displacement or any issue regarding placement
There are some other uncommon causes that might cause this error, like hanging the sim from one to another phone can make the sim invalid. You have to unlock the SIM to use it on the other devices. This error can affect all the users who want to the registrar a SIM card to their mobile.
If the error comes with a specified number like “SIM not provisioned mm#2”, then it is because the mobile is a dual SIM device. Each slot is numbered, and the 2nd slot of the SIM is shown as mm#2. For the 1st slot, it will show as mm#1.
So, let’s find out the different methods you can use to stop the error.
Different Methods To Fix “SIM Not Provisioned” In Phone
Although this is one of the errors that can ruin your experience of using the mobile, there are plenty of methods available that you can try to fix it. Based on the cause of showing this error to your mobile, you can choose any of them to fix it and start communicating. The most common fixes are given below in detail.
Restart The Device
In most cases of “SIM card not provisioned,” you can restart the device to fix the error. Simply, a restart can help you get rid of the issue and help you to get your SIM working. You have to press the power button or hold it based on the mobile device and click on the restart option. After the phone is restarted, you will not find the error message anymore.
Activate The SIM Card
Another very common solution that you can apply to fix this issue is activating the SIM. A SIM card usually activates automatically 24 hours after they are inserted into a new phone. However, if the SIM is not activated automatically, you might get the “SIM not provisioned” error. So, you can choose any of the three options to activate the SIM, including:
- Send an SMS
- Call any automated number
- Visit the carrier’s website and log into the activation page
All of the above-mentioned options are straightforward and quick, but it depends on the carrier that which one will support among them. Once the SIM is activated, you will not get the error anymore.
Check If The SIM Is Inserted Correctly
Before trying any other methods, you need to check the SIM in the device first. In many cases, the “SIM not provisioned” issue appears when the SIM is not inserted properly. This can happen due to many different reasons, including SIM shape, bad design of the slot, and others. Therefore, to check the SIM, you have to go through various processes.
- If you are using a cheaper or older device, switch off the phone and open the back. Extract the battery and check the SIM slots.
- If you are using a modern or flagship device, you have to use a SIM ejected pin to open the SIM tray, mostly mounted at the right or left side. There is a tiny hole where you have to push with the pin to open it.
Make sure to blow the SIM slots and wipe them with a clean cloth to wipe off the dust. Then, you can check the orientation of the SIM or follow the instruction given beside the SIM slots. After repositioning the SIM, restart your mobile again, and the error will get fixed.
Check To See If The Sim Card Is Damaged
If you phone is showing “SIM not provisioned” then check your SIM card to see if its broken or damaged in any way physically. Sometimes SIM cards gets damages or broken and hence your phone will have trouble reading the data on your SIM even if you SIM is activated.
Your SIM card might get scratched while taking it out of the slot or falling down from the slot while taking it out.
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You can check your SIM card by taking out the SIM slot from your phone carefully.
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Take the SIM card off the slot and check it thoroughly. Check for signs of damage or scratch marks on the SIM.
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If you do find any signs of damage on your SIM card then your SIM is indeed broken and you need to get it replaced. Get in touch with the carrier you will help you get new SIM card.
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If your SIM card shows no signs of damage then try the other listed solutions in this article to fix your SIM issues.
Try Using SIM Card In Other Devices
Another way you can check if your SIM card is working properly is by using it in other phone. If you have an extra phone that is functioning condition then test your SIM card is that phone to see if its working.
You need to simply insert you SIM card into the extra phone’s SIM slot and restart your phone. You need to make a call using the SIM to confirm if its working. If you call does not go through then your SIM is not functional and you need to replace it.
If your SIM does go through then your SIM is working.
Wait For Some Time
Sometimes your phone might show “SIM not provisioned” even after your carrier have activated you SIM card. In this case you might have tried using the SIM card too soon after it’s activation leading to this problem. In this case its best to wait for some time then restart you phone so that the SIM can start functioning.
In most case, carriers suggests that you wait for at least 24 hours after placing your SIM activation request. So wait for a day to activate the your SIM card then start using it.
Contact Network Provider Of The Carrier
Now that you know what does SIM not provisioned means if any of these methods do not seem to work, you need to contact the network provider. You can explain to them the steps you have applied and the error you are getting. They will help you resolve the issue and get replace the SIM in case of any damage or other conditions.
What Is the “SIM Not Provisioned For Voice” Issue?
The “SIM not provisioned for voice” is a similar issue that mainly occurs in the Google Pixel devices. However, this error can appear on different networks and smartphones as well. With this error, you cannot make any calls. It mostly happens because the line becomes disconnected from the carrier account.
Frequently Asked Questions
Q1. Why Is My SIM Not Provisioned?
If you are wondering why SIM not provisioned MM 2 keeps popping up on your device, you will need to know the details of the issue. This problem occurs when a problem prevents the network of the SIM card’s carrier from connecting with the phone. It usually happens when the carrier network blocks the SIM card, the carrier network experiences downtime, SIM card activation, and others.
Q2. How Do You Activate A Sim Card?
To activate a SIM card, usually, you will need to insert it into the handset and wait for 24 hours to activate it automatically. The vendor or the seller will start the process at the time of purchase with your SIM card number. However, contact the service provider or company if your SIM card is not activated automatically after 24 hours.
Q3. Why Does My iPhone Say Sim Is Not Provisioned?
SIM not provisioned is a common issue that keeps occurring when there is an issue. When you turn on the iPhone, the carrier-provided data and SIM card try to detect the ID of your phone that is linked to the carrier’s account. If this synchronization process does not happen in the correct way, you will get this message.
Q4. How Do You Fix Sim Not Provisioned?
There are plenty of ways to fix SIM not provisioned mm2. You will need to try one by one to find out which one is working. Some of the common and most effective ones include:
- Insert the SIM card correctly
- Get in touch with the service provider
- Activate the SIM card
- Try restarting your phone to get it working; it might work to fix the issue
- Get a brand new SIM card
Conclusion
Getting the “SIM not provisioned” error repeatedly on your phone? It can interrupt your daily works and waste a lot of time. If you are looking for solutions, then here are some different methods that you can use to fix it easily. Also, learn the causes of this error to apply the best method based on your issue.
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Debamalya Mukherjee
