Most corporates and professionals consider it necessary to have Microsoft subscriptions when it comes to Windows computers. This includes subscribing to products like Microsoft 365 (previously Microsoft Office 365) and Microsoft Xbox Game Pass.
However, many people do not know how to cancel Microsoft subscription. If you wish to learn how to do so, read this guide.
How To Cancel Microsoft Subscription?
If you wish to learn how to cancel Microsoft subscription, then there are various ways to do so. It ultimately depends on which Microsoft product you are using since there are many to subscribe to.
However, before you Microsoft cancel subscription, I would recommend you create a backup of all your data. After that, to learn the easiest ways to get a Microsoft subscription cancel, continue reading down below.
1. Cancel Microsoft 365 Subscription
If you wish to learn how to cancel your Microsft 365 subscription, then you need to follow the steps that I have explained below:
- Sign in with your Microsoft Account
- Go to the option Services & Subscriptions
- Select the subscription you wish to cancel from the list – Microsoft 365
- Click on Manage Subscriptions
- After a lot of options pop up, select Upgrade or Cancel
- A lot of instructions will pop up. Check and tick mark the box that says Agree to all Terms & Conditions
- Finally, click on Cancel Subscription
2. Cancel Microsoft 365 For Business Subscription
If you wish to learn how to cancel your Microsoft 365 for Business subscription, then you need to follow the steps that I have explained below:
- Sign in with your Microsoft Account.
- Open Microsoft 365.
- Click on Admin Center.
- Open the Billing page.
- Select Your Products.
- Here, a list of all your subscriptions will open up. Click on Microsoft 365 for Business to select it.
- Click on More Options (the three dots nearby the Microsoft 365 for Business option)
- When More Options open up, select Cancel Subscription.
- After you click on the option above, you have to state the reason why you decided to cancel your Microsoft subscription. In addition, you also have the option to provide Feedback (optional).
- Finally, click on Save.
3. Cancel Microsoft Xbox Subscription
If you wish to learn how to cancel your Microsoft Xbox subscription, then you need to follow the steps that I have explained below:
- Sign in with your Microsoft Account.
- Go to the option Services & Subscriptions.
- Select the subscription you wish to cancel from the list – Xbox.
- Click on Manage Subscriptions.
- After a lot of options pop up, select Upgrade or Cancel. If recurring billing is enabled, select Turn Off Recurring Billing instead.
- A lot of instructions will pop up. Check and tick mark the box that says Agree to all Terms & Conditions.
- Finally, click on Cancel Subscription.
- After you click on Cancel, you will have two options – Don’t charge me on the next renewal date, and Cancel immediately and get a refund. Choose any one of these options depending on which route you wish to take. These two options will only appear if you are eligible to get a refund for canceling your subscription.
- Or, click on Turn off recurring billing if you do not qualify for a refund.
4. Cancel Other Microsoft Subscriptions
If you wish to learn how to cancel your Microsoft subscription, then you need to follow the steps that I have explained below:
- Sign in with your Microsoft Account.
- Go to the option Services & Subscriptions.
- Select the subscription you wish to cancel from the list.
- Click on Manage Subscriptions.
- After a lot of options pop up, select Upgrade or Cancel.
- A lot of instructions will pop up. Check and tick mark the box that says Agree to all Terms & Conditions.
- Finally, click on Cancel Subscription.
Troubleshoot Issues If You Cannot Cancel Microsoft Subscription
There can be various reasons that can prevent you from canceling your Microsoft subscription and more.
While the exact reasons for this are typically unknown, you might not see the option to cancel Microsoft Office subscription. In addition, you might also not see the option to turn off recurring billing as well.
If such a problem persists, then you need to follow these guidelines as I have explained below:
- Ensure that you have signed in to the same Microsoft account on which you have the subscription activated. Also, ensure that you can enter the Microsoft dashboard from that account as well.
- If you see that you have recurring billing turned on, it refers to the obvious fact that your account will automatically expire when the recurring period gets over. Therefore, I suggest you continue using your Microsoft account until the billing and subscription expiration date (if you want).
- Sometimes, your selected payment methods need to be updated. If this issue is possible, you need to go to the Manage Subscriptions options (check the steps above). Here, you need to click on this option – Change how you pay.
FAQ (Frequently Asked Questions):
Microsoft subscribers ask many questions related to how to cancel Microsoft subscription. My answers to some of these questions are:
Ans – You will only get a refund after canceling your Microsoft account only if you are eligible for the refund. You will be considered eligible for a refund on canceling your Microsoft subscription only if you:
• Purchased the annual subscription of any Microsoft product within the last thirty days.
• Purchased the monthly subscription to any Microsoft product and canceled it at least thirty days after your previous renewal date.
Ans – It’s easy to learn how to cancel Microsoft subscription from Apple devices like Macs, iPhones, and iPads. This is because it follows the same process as you would have done on Microsoft Windows computers.
Ans – It’s easy to learn how to cancel Microsoft subscription on Xbox devices like the Xbox 360 and Xbox One. This is because it follows the same process as you would have done on Microsoft Windows computers.
Conclusion
Now that you know how to cancel Microsoft subscription, what happens after you do so?
Your account becomes suspended after canceling Microsoft 365 for business. However, after the membership has been canceled, admin accounts can still view and back up the data for your company for up to 90 days.
OneDrive for business won’t be accessible to users. Word, Excel, OneNote, and other Office applications will enter a reduced capability mode. Additionally, users will begin to receive notifications about unauthorized products, which show up when Microsoft Office activation fails.
After 90 to 180 days from cancellation, Microsoft will erase all the data in your Microsoft 365 account.
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